DELIVERY

FREE DELIVERY CHARGE ONLY APPLIES TO SINGLE ORDER AT HKD$8000 OR ABOVE/ORDER.
-offer FREE delivery (single location only)
-per single order and in FULL CASE condition
-PER SINGLE LOCATION UP TO 5 CASES (60 BOTTLES x 750ML)

FOR ORDER AMOUNT BELOW HKD$8000:
-administration & Handling charge of HK$160 shall need to apply.
-delivery charges of HKD$150 shall need to apply also to 1 single location delivery.
**** CUSTOMER SELF PICK UP AT TWD-SYBA WAREHOUSE  : FREE OF CHARGE 
(but if order is still under HKD$8000/order, Admin charge still applies eventhough clients choose for self pick up)



⇒ Net purchase of HK$8000 or above; FREE Delivery for one single location, (Delivery Service limits to Hong Kong Island & Kowloon Area,commercial & residential addresses only)
***For All New Territories Area- HKD$100 per location additional shall need to apply eventhough min. purchase requirements are met)

Delivery Service does not cover areas of Outlying Islands, Tung Chung, CLK Airport, Ma Wan, remote New Territories area and permits-required areas. For the detailed delivery information, please contact our customer service, call or whatsapp message to +852 906 11 888 or email cs@syba.com.hk

Delivery Service is not available to outlying islands, restricted areas, hotel guest rooms, airports ,ports or marinas. 
Deliver service limits to local Hong Kong area only and not delivery to public warehouse and forwarders' warehouse. 

Delivery service is not available if there is no authorized or legitimate unloading area within 50 meters of the delivery address.
Delivery service will be suspended when typhoon signal No.8 or above or a black rain warning is hoisted. In this event, customers will be contacted to re-schedule delivery time.

We reserve the right to charge an additional delivery fee if the recipient is not available to accept delivery at the nominated the delivery time.

It is the responsibility of the customer to inform us (TWD- SYBA (China) LTD.) immediately of any change to their delivery address/or scheduled delivery time. We reserve the right to decline delivery of goods to any customer at our sole discretion absolutely.

Delivery Service of all orders normally shall be completed within 2 working days following our orders cut off time, unless otherwise stated.

Orders Cut-off Time

Monday to Friday between 9:00am and 3:00pm
Weekends or Public Holidays will be counted for the following working day between 9:00am and 3:00pm

For more information please see TERMS & CONDITIONS
TWD-SYBA (CHINA) LTD RESERVES ALL THE RIGHTS TO AMEND ALL SALES PROCESS:
TWD-SYBA (CHINA) LTD SHALL CONFIRM EVERY SALES ORDER WITH A COMPLETE EMAIL /WHATSAPP NOTICATION AND ISSUE INVOICE AS CONFIRMED ORDER .
TWD-SYBA (CHINA) LTD SHALL ACCEPT PAYMENT AFTER SALES CONFIRMATION IS SENT TO CLIENTS. (WITH CONFIRMED AVAILABILITY , DELIVERY T&C , PAYMENT PROCEDURES)
TWD-SYBA (CHINA) LTD SHALL DELIVER AFTER ISSUANCE OF INVOICE (AS SALES CONFIRMATION) AND FULL RECEIPT OF PAYMENT.
TWD-SYBA (CHINA) LTD RESERVES ALL THE RIGHTS TO AMEND THE DELIVERY T&C, FEES CHARGED AND CUT OFF TIME SCHEDULE WITHOUT PRIOR NOTICE.